The company let go of human journalists to replace them with AI in 2020.
, “Our hope is one day to close our doors ... to reduce the number of people who need a food bank.”
Each section in the article, which is bylined vaguely by “Microsoft Travel,” has a brief text description of what you can expect from the destination. For the food bank, Microsoft’s summary includes an astoundingly awful statement given the context of the place it’s talking about: “People who come to us have jobs and families to support, as well as expenses to pay. Life is already difficult enough. Consider going into it on an empty stomach.
“Needless to say, this is not the type of messaging or ‘story’ we would ever put out or wish to be included in,” Samantha Koziara, communications manager at the Ottawa Food Bank, said in a statement to. “The ‘empty stomach’ line is clearly insensitive and didn’t pass by a editor. To my knowledge, we haven’t seen something like this before — but as AI gets more and more popular, I don’t doubt an increased number inaccurate / inappropriate references will be made in listicles such as this.
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