Investors have been ‘questioning both the actual functionality, the profitability, and ultimately the durable and sustainable competitive advantage’ of Microsoft’s AI tools, says an analyst
Need an example of Wall Street’s pivot from artificial-intelligence exuberance to caution? Look no further than Microsoft Corp.
Microsoft MSFT, -0.46% was once Big Tech’s poster child for AI, having invested in ChatGPT creator OpenAI and teased the various ways it would incorporate AI into its products, including through new new Copilot functions for apps like Word and Teams that are meant to enhance productivity.
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