Meta's layoffs are affecting customer service and leaving influencers and businesses on Instagram and Facebook in the lurch, report says
Katya Karlova, a verified Instagram influencer with more than 250,000 followers, told CNBC that since the layoffs she'd seen a rise in scammers stealing her pictures and creating fake accounts. Some had even lured users into sending money for adult content, she said.
CNBC reported that MeLynda Rinker, a certified community manager for Meta, was overseeing a Facebook group called 50 Shades of Pink, which had more than 420,000 members, when she noticed a problem with its backend system in February. Insider reached out to Karlova and Rinker for further comment via email and on Facebook and LinkedIn respectively but did not immediately hear back.
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