For Aira Cassandra Suguitan Castro, a doctor’s empathy when serving their patients could go a long way. | jmichaelmgsINQ /PDI
When she started her internship in the middle of the pandemic at the state-run Mariano Marcos Memorial Hospital in Batac, she said one of the challenges she faced was how to respond empathetically to patients, given the limited amount of time and the overflowing number of patients who needed to be seen daily at the clinics.
In several studies published in medical journals, empathy of doctors with patients has been associated with “fewer medical errors, better patient outcomes and more satisfied patients.” Castro also rallied for greater health accessibility through online consultation and scheduling and to “decongest” hospital clinics.During their batch’s post-graduate internship commencement rites last year, she asked her batchmates to “be doctors who are part of the equation, who are part of the solution.”
“I don’t have a specific schedule to follow, basta whatever the lesson we will have, ‘yun na po yung babasahin ko,” she shared.
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