A man in Johannesburg lost his entire two-pot retirement withdrawal due to a persistent case of mistaken identity with Sars. Isaac Makhuthudisa spent two years trying to rectify an error linking his tax profile to a different business owner, only to find his savings seized due to an outstanding balance.
A man in Johannesburg lost his entire two-pot withdrawal after believing a query with Sars over his ID number was resolved.A petrol attendant in Johannesburg’s northern suburbs lost his entire two-pot payout due to an unresolved case of mistaken identity.
As recently as this week, Makhuthudisa received a text message from Sars demanding the balance of an outstanding amount owed by someone else.Sars first contacted Makhuthudisa in 2022 demanding an outstanding tax payment of close to R30 000.There, it was revealed that his tax profile was linked to a business owner with a registered business address in Olifantsfontein.
In September, like many South Africans, he saw the two-pot retirement savings option as a means to regain financial ground and submitted a withdrawal request.Finding himself at Sars again, he was informed his two-pot withdrawal was taken by Sars because of an unpaid balance. Makhuthudisa had no reference numbers to prove his claim, and to add insult to injury, he was advised to go see the man in Olifantsfontein with whom he shared a similar ID to resolve the matter.The office of the Sars commissioner on Thursday acknowledged an escalation of the matter, stating that Makhuthudisa would be contacted directly.
South Africa Sars Tax Retirement Savings Identity Mix-Up
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