Cash, cheque and phone payment services will all go in a move to modernise its offerings.
Payments will soon only be possible digitally, meaning all cash withdrawals will take place entirely at ATMs from November 2024.
Then in March 2024, it will no longer be possible to make payments over the phone, as the automated telephone banking service is shut down. Then, in November 2024, writing or depositing cheques, including bank cheques, will no longer be possible, nor will superannuation contributions or payments using cheques.
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