Leaked documents shed some light on how Okta and its subprocessor Sitel reacted to a recent breach, but they don’t explain the apparent lack of urgency.
, “The Okta service has not been breached.” WIRED has not seen the complete report, but the "Intrusion Timeline" alone would presumably be deeply alarming to a company like Okta, which essentially holds the keys to the kingdom for thousands of major organizations. Okta said last week that the “maximum potential impact” of the breach reaches 366 customers.
“The attack timeline is embarrassingly worrisome for Sitel group,” Demirkapi says. “The attackers did not attempt to maintain operational security much at all. They quite literally searched the internet on their compromised machines for known malicious tooling, downloading them from official sources.”
Okta has said publicly that it detected suspicious activity on a Sykes employee’s Okta account on January 20 and 21 and shared information with Sitel at that time. Sitel's “Customer Communication” on January 25 would have seemingly been an indication that even more was awry than Okta previously knew. The Sitel document describes "a security incident … within our VPN gateways, Thin Kiosks, and SRW servers.
no Indicators of Compromise and there is still no evidence of malware, ransomware, or endpoint corruptiontheir attacks since they came on the scene in December. The group has targeted dozens of organizations in South America, the United Kingdom, Europe, and Asia and stole source code and other sensitive data from companies like Nvidia, Samsung, and Ubisoft. They do not spread ransomware, instead threatening to leak stolen information in apparent extortion attempts.
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