The pandemic was a watershed moment for telehealth as people looked to access medical care while avoiding hospitals and other crowded medical centers.
list, has looked to advance the telehealth space through AI and machine learning. Using the combination of symptoms and personal information from a patient alongside the knowledge and experience of thousands of doctors and their clinical insights, it provides a possible diagnosis along with additional resources to provide help for whatever is ailing the patient.
K Health CEO and co-founder Allon Bloch recently spoke with CNBC about the trends in telehealth, how doctors are being impacted by the increase in virtual visits, and why the company is focusing on increasing its mental health offerings.CNBC: The pandemic was a watershed moment for telehealth. What kinds of tailwinds did K Health see as a result?
And then the pandemic happened. Overnight, we saw our users grow by 1000% as people desperately searched for ways to get access to medical care when hospitals became overwhelmed, or if they were afraid to leave home. But this is a consumer behavior that was accelerated by Covid, not introduced because of it.
Healthcare can never become fully remote, because certain procedures, surgeries, and exams will always need to be done in person. But we can tremendously reduce the volume of people needlessly waiting for an in-person doctor visit, paying exorbitant fees, and potentially getting sicker as they wait for answers. And this is only the beginning.
CNBC: K Health recently acquired a behavioral health app that offers on-demand, text-based therapy – what post-pandemic opportunity do you see in mental health services?
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