Many big Japanese firms, including Mitsubishi, NEC and Honda, are bolstering their defences against cyber-criminals
a reputation for technophilia. Robots have even been enlisted to cheer players at professional baseball games while covid-19 keeps fans away from stadiums. Yet when it comes to more humdrum information technology , the country lags behind other advanced economies—nowhere more so than in cyber-security. Nearly 14m people were still using Windows 7 when Microsoft stopped providing security patches in January, including 7.5m at work.
Businesses everywhere contend with cyber-criminals. On July 15th scammers hacked the Twitter accounts of public figures including Joe Biden and Elon Musk. Many big Japanese firms, including Mitsubishi,and Honda, are bolstering their defences. But many small and medium-sized ones, which make up 99% of Japanese companies, have little or no security systems in place. Hackers can use such weak links in the supply chain to infiltrate larger corporate targets.
In 2017 only 55% of firms of all sizes conducted cyber-security risk assessments, compared with 81% in America and 66% in Europe, according to a government agency tasked with promoting. Another study last year revealed that whereas nearly 90% of American and Singaporean firms appoint a chief information-security officer, barely half of Japanese ones do.
An executive of a big shipping company acknowledges the need for better cyber-protection but grumbles that “it is a cost”. That echoes the sentiment of 64% of companies, big and small, surveyed in 2017 that viewed cyber-security as an expense, not an investment. Japanese firms spend 2.4% of their revenues on, a third less than in America.
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