Jaguar Land Rover Malaysia adds Robot Assistants to Ara Damansara showroom for contactless assistance
They are a regular sight at F&B establishments, serving you piping hot dishes fresh out of the kitchen, but now the robot invasion has moved on to car showrooms too! Jaguar Land Rover Malaysia has added two new robot assistants to its Ara Damansara showroom as part of a collaboration between JLRM and Secure Robotics, a company focusing on in-door service robots.
“As part of Jaguar Land Rover Malaysia’s digital transformation, the introduction of the robot marks the next step in raising the bar for customer experiences. Furthermore, as Malaysia transitions into the endemic stage, the robot also allows for customer interaction with a reduced risk of transmission.
“In line with our strategy to reimagine the future, we strive to offer modern luxury through unique customer experiences. The partnership with Secure Robotics provides the opportunity to leverage on advanced technology.
The two robot assistants are equipped with wireless internet connectivity, laser radar sensors, GPS and voice, facial and image recognition. JLRM is also currently developing a digital refreshment order management programme, whereby customers will be able to review menus and place orders through a digital platform at a designated dining area.
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