Customers’ ‘me-first’ attitude is just as bad; Qantas’ hypocrisy got it into trouble; Langton too late to change minds; Eraring can be closed on time.
What a difference a day makes – Alan Joyce has left the building. I had an issue with the state of my luggage when collected at one of our domestic airports back in May.
To more than a degree, the litany of experiences detailed in the letters’ column tells us more about ourselves than we might care to want to know. It was not so long ago when the event of flying was lauded as an experience of deep fascination and enjoyment for children and adults alike. Sadly, our “me-first” attitude has rendered those days long past. Good luck to Alan Joyce. I’m sure he will be leaving with some sense of relief.If Vanessa Hudson really wants Qantas to be customer-focused she would lobby the government to set up an Ombudsman for airline complaints like we have for financial services and telecommunications.
Her commitment to the Voice and closing the gap is clear, but her presentation did little to persuade those not yet having decided to vote Yes. As a Non-Indigenous Australian, I believe we have so much to learn from people who have lived on and cared for this unique land for more than 60,000 years.
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