The IRS has processed tens of millions of tax returns faster this year compared with past years while getting through to customer service on the phone is slowly improving, according to a report to Congress released Wednesday.
FILE - A sign is displayed outside the Internal Revenue Service building on May 4, 2021, in Washington. The IRS has processed tens of millions of tax returns faster this year compared to years past and now getting through to customer service on the phone is slowly improving, according to National Taxpayer Advocate Erin M. Collins, in her midyear report to Congress, which was released Wednesday morning.
“Overall, the difference between the 2022 filing season and the 2023 filing season was like night and day,” Collins said. “It marks a return to pre-pandemic levels.”signed into law by President Joe Biden last year, the IRS received $80 billion for tax collection efforts. Agency leaders started using that money immediately to add employees to the IRS workforce, which had dwindled to 1970s levels through retirements, attrition and low pay that has not caught up with inflation.
Collins' report said the IRS has tried to make do with the workers it has to achieve the Treasury Department's goals for customer service, and that has led to other problems. For instance, now it takes an average of 15 months for the number of identity theft victim assistance cases to be closed. There are other nontax issues caused by identity theft that may take even longer to resolve, the report said. “The pandemic undoubtedly played a big role in delays, but policy decisions have also contributed to the problem," it said.released details on how it planned to use its influx of money for improved operations, pledging to invest in new technology, hire more customer service representatives and expand its ability to audit high-wealth taxpayers.
Malaysia Latest News, Malaysia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Racial Trauma Could Be Factor in the 80 Percent of Black Women With FibroidsThe lack of scientific consensus has led some to posit that it’s due to the chronic stress of racial discrimination.
Read more »
Himalayan glaciers could lose 80% of their volume if global warming not controlled, study findsA new report from a Nepal-based research organization finds that water security for nearly 2 billion people living downstream from the Hindu Kush Himalayan ranges will likely be threatened by the end of this century if global warming is not controlled.
Read more »
Himalayan glaciers could lose 80% of their volume if global warming not controlled, study findsA new report from a Nepal-based research organization finds that water security for nearly 2 billion people living downstream from the Hindu Kush Himalayan ranges will likely be threatened by the end of this century if global warming is not controlled.
Read more »
Himalayan glaciers could lose 80% of their volume if global warming not controlled, study findsGlaciers are melting at unprecedented rates across the Hindu Kush Himalayan mountain ranges and could lose up to 80% of their current volume this century if greenhouse gas emissions aren’t sharply reduced, according to a new report.
Read more »
Himalayan glaciers could lose 80% of their volume if global warming isn't controlled, study findsA new report from a Nepal-based research organization finds that water security for nearly 2 billion people living downstream from the Hindu Kush Himalayan ranges will likely be threatened by the end of this century if global warming is not controlled.
Read more »
Fatal crash forces closure of westbound I-80 in Parleys Canyon near Lambs CanyonA semi-truck driver has died after reportedly colliding with a median on Interstate 80.According to Sgt. Cameron Roden with Utah Highway Patrol, that crash happ
Read more »