How Wells Fargo's regulators and employees drove out its CEO

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How Wells Fargo's regulators and employees drove out its CEO
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The day after former Wells Fargo & Co Chief Executive Tim Sloan told U.S. lawmak...

NEW YORK/WASHINGTON - The day after former Wells Fargo & Co Chief Executive Tim Sloan told U.S. lawmakers he was transforming the bank’s high-pressure culture, Federal Reserve officials met privately with bank employees.

Brainard told the group she was there to listen and get insight into the mood among Wells Fargo staff but declined to say if or how the Fed would respond, the sources said. Wells Fargo spokesman Mark Folk declined to comment on regulatory matters but disputed the employee group’s characterization of the bank’s culture.

Internal and regulatory probes have since discovered other issues in the bank’s businesses, resulting in billions of dollars in fines and penalties. The bank internally published a write-up about the survey, saying Wells Fargo found itself at a “challenging and interesting” crossroads. Some employees felt that the description sugar-coated the findings, sources said.

An analysis of the survey Wells Fargo published publicly showed only 38 percent of employees felt senior management understood obstacles faced by frontline workers.

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