Global disruptions that cause sudden swings in consumer demand are becoming more commonplace today, changing the way we think about supply chains and de-risking them.
This article shows how Kenvue, a former Johnson & Johnson company invested in “real” insurance policies — capabilities and resources that make a supply chain resilient under conditions of high uncertainty. Specifically the company invested in three strategic capabilities: surge capacity, partnerships, and data and processes. If the pandemic has taught us anything, it is that organizations have a responsibility to manage these disruptions better.
Michael Altman is Vice President of End-to-End Global Supply Chain Operations at Kenvue, a global healthcare company that was formerly part of Johnson&Johnson.is a professor of technology and operations management and the Bianca and James Pitt Chair in Environmental Sustainability at INSEAD.zkaya is Founder and CEO of SCW.AI, a digital supply factory platform, and Supply Chain Wizard, a management & technology consulting firm. Accelerate your career with Harvard ManageMentor®.
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