How Casinos Will Work When They Reopen in a Pandemic

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How Casinos Will Work When They Reopen in a Pandemic
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Get excited for contactless black jack and social-distance slots.

Some casinos may have to raise limits on blackjack games because the house won’t be able to make as much money with only three players allowed at eachThese new regulations are sure to change casinos’ atmosphere and even the dynamics and strategy of some games. For example, craps tables in Nevada will only be allowed to have six players at a time, which probably means that casinos floors will be a lot quieter.

Guyot has put a lot of thought into how these new measures will change the casino-going experience. He worries that it’ll be tough for employees to convey warmth and congeniality given that they have to wear masks and distance themselves from customers. “When you see someone with a mask on, even when you have one on, you’re not as comfortable engaging,” he said. “One of the biggest things from a team-member perspective is that there’s going to be less of that service interaction with a smile.

When more casinos do get back up and running, Bourie isn’t quite sure just how many people will actually show up. He notes that the elderly population, which is a huge demographic for casinos, might not want to risk infection. “I’m sure a lot of people are going to be scared. It’s a form of entertainment and people develop habits of going to casinos and having fun,” he said. “But their habits have been broken, and they haven’t gone in six weeks or so.

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