A family with three small children was supposed to return to Houston on Dec. 28. 'Southwest is just ... I have no words for them because they're not willing to do anything.'
A family with three small children was supposed to return to Houston on Dec. 28. "Southwest is just ... I have no words for them because they're not willing to do anything."Major problems with an FAA Air Traffic Control computer system on Monday triggered hours-long flight delays in and out of Florida. More than 1,600 flights were delayed and more than 160 were canceled.stretched into a new week including for families at Raleigh-Durham International Airport.
"They just say it's not their fault, and that's pretty much it and we're stuck here," said Alex Argueta."I have an 8-month-old, 2-year-old and 5-year-old," he said. "And it's tough trying to travel with them." Argueta and his family came here on Dec. 22 and were supposed to leave on Dec. 28 but couldn't get rebooked until Monday."It's ridiculous," Argueta said. "I mean, they're saying they have a flight tomorrow that they're not even guaranteeing we're going to be able to actually catch it and catch our next flight."
They're also still missing two bags, and they would have to go buy car seats for the children to safely drive back.
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