A Malaysian food blogger shares their hopes for the future of the food and beverage industry in Malaysia, focusing on improved customer service, better wine selections, and more respectful diner behavior.
With the new year, one is hopeful that it marks a fresh chapter for the food and beverage industry. With the explosion of wine bars and natural wine this year, there are hopes for better wine selections for the upcoming year. The article wishes for better customer service at restaurants and cafés, noting that the industry has seen subpar service and rude customers.
It also addresses the influx of 'natural' wines into the market, highlighting the lack of a standard definition for these wines and the subsequent inconsistencies that arise
RESTAURANTS FOOD WINE CUSTOMER SERVICE DINER BEHAVIOR
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