AT&T has recently agreed to settle a drawn-out lawsuit over a fee many customers found to be misleading, and you can now file a claim for your share of $14 million.
subscribers should be eligible for the same financial compensation. This will not be impacted in any way by your time with the carrier or when exactly you may have decided to ditch AT&T in favor of a less deceptive competitor, although it's obviously worth keeping in mind that the administrative fee at issue here was introduced in 2013.
Said quietness was naturally the main reason behind the widespread customer dissatisfaction that led to this class action, although AT&T argued the fee was"adequately disclosed" on everyone's bills. Because so many people continued to use its services long after presumably noticing the fee on their initial bills, the carrier refused to pay more than $14 million in total to make the lawsuit go away.
Your $15 to $29 possible payments are estimated to cover anywhere between 6 and 11 months of"average" admin fees, which is certainly better than nothing... but does little to solve the core issue of this controversy. Although undoubtedly misleading, this fee are here to stay, and if AT&T is bothered by this $14 million expense, there's nothing to stop it from increasing said fee and recouping its loss in a matter of months.
Former AT&T subscribers, on the other hand, should get a check in the mail... eventually, unless of course, you choose to opt out of the settlement by September 29 with a request for exclusion (
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