Preliminary investigations found the company had violated the Tourism Industry Act 1992 [Act 482].
: The Ministry of Tourism, Arts and Culture has suspended the licence of umrah travel company Hejira Travel and Tours Holding Sdn Bhd following complaints about the cancellation of a flight that affected more than 300 umrah pilgrims on Jan 14.
“To date, MOTAC has received eight complaints against the company, with total reported losses amounting to RM180,116,” the statement read.
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