Hawaiian Airlines' on-time arrival percentage plummeted from 90.1% in 2021 to 75.8% in 2022.
So far, data for 2023 is looking about the same for the carrier as it grapples with delays due to ongoing airport projects beyond its control. But the airline has also had tech problems this year that are furthering the issue. Earlier this month, an internet outage by the airline’s service provider causedHawaiian Airlines operates 260 daily flights. It flies to and from 15 continental U.S.
Hawaiian Airlines is hoping to turn things around. “Once the airport reopens, we are confident we will begin to return to our industry leading punctuality,” Da Silva said.
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