A tweet from the owner of a Michelin-starred restaurant led other restaurateurs to discover they were also on the platform without permission.
, the menus on these sites were wrong, too, including items the eatery doesn’t even offer—admittedly a moot point since Kin Khao doesn’t even do takeout, let alone delivery.
“It’s outrageous,” Techamuanvivit told the paper. “They can’t get away with this. They can’t totally fake a restaurant that doesn’t do delivery and go pick up food from, I don’t know, some rat-infested warehouse somewhere and deliver to my guests.” In the wake of this news, Grubhub has said they’re happy to remove any restaurant that doesn’t want to be on their site. And they responded to theby stating, “Kin Khao was one of these restaurants we added to our marketplace for this initiative to include more restaurants on our platform, and unfortunately, we referenced the incorrect menu for this restaurant. As soon as they reached out to us expressing they’d like to be removed and flagged the incorrect menu, we honored the request.
Meanwhile, Kin Khao isn’t the only San Francisco restaurant facing this dilemma. Adam Mesnick, owner of the sandwich shop Deli Board—which also doesn’t do delivery—provided a very similar tale
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