The psychologist who coined the phrase 'Great Resignation' reveals how he saw it coming and where he sees it going. 'Who we are as an employee and as a worker is very central to who we are.'
It's like nothing else we've seen in two decades. So when organizational psychologist Anthony Klotz coined the phrase"the Great Resignation," it resonated across the workforce — and media.
Klotz, an associate professor of management at May Business School at Texas A&M University, said he anticipated that it would be a huge resignation wave based on a few different things. First, not a lot of people quit their jobs during the pandemic; in August, Glassdoor economist Daniel Zhaothat there were still 3.7 million"missing quits." That basically means that, if not for the pandemic, 3.7 million more people would have quit their jobs by then.
So, probably a lot of people who wanted to quit just hadn't yet; as Klotz anticipated, a rush of quits might be making up that deficit. Burnout, too, is weighing on many, especially in service jobs. Workers in the service industry have been leaving en masse, prompting employers to hike wages, benefits, andHe was right: In July, the last month for which the Bureau of Labor Statistics published data, 3.98 million workers quit; that's slightly lower than the record-smashing 3.
"From organizational research, we know that when human beings come into contact with death and illness in their lives, it causes them to take a step back and ask existential questions," Klotz said."Like, what gives me purpose and happiness in life, and does that match up with how I'm spending my right now? So, in many cases, those reflections will lead to life pivots."
Stories abound of workers taking the leap into new careers, or following their passions. For instance, Insider's Phil Rosen
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