Govt not always right, open to complaints, says AzalinaOthmanS
She said this was evident in Putrajaya’s push to establish an independent ombudsman system for the people to lodge complaints against ministries and government agencies.“We want to have an accountable government. One of the elements of accountability is you must allow for complaints,” she said at a press conference here today. “The problem is, the government of the day isn’t right all the time and the people may be unhappy with certain decisions, processes or maladministration.
Among the policies included in the bill are ensuring the ombudsman system is independent and that its members will not be allowed to remain in the body for a period exceeding six years. Azalina said the ombudsman will not be an enforcement agency, but an avenue for the public to lodge complaints related to maladministration and governance.She also said the ombudsman must produce an annual report that will be tabled and debated in Parliament.
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