Google Play bug makes subscriptions disappear on Android, check if you’re affected

If you can’t find any of your Google Play subscriptions all of a sudden, don’t panic. It’s a bug, you've done nothing wrong.

This problematic behavior was spotted by theteam, who found the billing functionality is currently broken on Android. Since this is a component of vital importance to Google and Android, it may already be fixed by the time you read this article. If, however, your list of subscriptions has disappeared, don’t panic, you’ve done nothing wrong.Go to the account menu If the page that opens shows no active subscriptions, that means your phone is affected by the bug.

That’s a nasty bug that has the potential to mess things up with money and payments. As long as the bug is present, users can’t cancel subscriptions using the Play Store app. The workaround is to visit via a web browser . There you can find the whole set of information and options to cancel, update or set a backup payment method.

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