For many of us, job priorities have shifted (and continue to shift) in the wake of COVID-19. Here are three principles I’m using to guide my work and get things done—despite the uncertainty.
, 83% of employers have had to adjust business practices in the wake of the COVID-19 pandemic. As dining tables have become offices and meetings have become defined by video conferencing instead of conference rooms, much has been written about these changes in physical setup. However, changes in tools and processes are only part of this equation; for many, the main shift has been in the priorities of our jobs.
To respond, I needed to take a new approach to how I got things done, supported customers, and connected and collaborated with my teammates. I did it by organizing around three themes: be informed, be efficient, and be impactful. Those may sound like abstractions. But they have specific meanings that can help guide you in your work as we navigate this time.I wanted to find ways to contribute and lead without stalling momentum.
In my job, teams quickly collaborate in online documents like Google Docs to keep everyone informed in real time. Updates are automatically reflected in the document, without multiple versions floating around. I can point teammates to these up-to-date sources of truth. If I have a clarifying question or suggestion, I can comment in the document without interrupting someone.
I’d toss out ideas over video, with my and my peers’ cameras on. This let us quickly look up from the document to the video feed to see one another’s reactions and facilitated a free-flowing conversation that communicated beyond the words. It doesn’t cost us anything to be on a video call—there are no limits to the number of syncs we can have on Google Meet. So we’d either schedule a time to “jam” or sometimes, impromptu, we’d jump into a Google Meet video call to write together right then.
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