FTC names three Amazon executives in amended complaint over ‘deceptive' Prime processes

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FTC names three Amazon executives in amended complaint over ‘deceptive' Prime processes
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The Federal Trade Commission updated its complaint against Amazon for its “deceptive” Prime sign-up and cancellation process.

The Federal Trade Commission on Wednesday updated its complaint against Amazon for its"deceptive" Prime sign-up and cancellation processes, adding three senior executives as defendants.

Amazon spokesperson Tim Doyle called the FTC's decision to add its executives as defendants"unwarranted under the facts and the law."for its"deceptive" Prime sign-up and cancellation processes, adding three senior executives as defendants. The filing names Russell Grandinetti, Amazon's SVP of international consumer, and its Prime boss Jamil Ghani, as well as Neil Lindsay, a senior vice president who previously oversaw Prime's technology and business operations before

Previously redacted emails included in the updated complaint show that Amazon employees pushed the executives to address issues around customers being steered into signing up for Prime without their consent and to make changes so the company would not be"tricking" its customers.

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