U.S. officials proposed a record $300 million fine over an alleged robocall scam they say involved more than 5 billion unsolicited calls.
The robocall operation"deceptively marketed" its service as car warranties, but was in fact seeking to develop leads to sell vehicle service contracts. The calls used pre-recorded voices"to press consumers to speak to a 'warranty specialist' about extending or reinstating their car's warranty, the agency said.
The effort included"spoofing" the phone numbers of hospitals,"which resulted in confused consumers calling the hospitals to complain -- tying up the phone lines of vital public safety institutions," the news release added.
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