A North Texas family said the flight disruptions on Southwest Airlines this week left them scrambling for options for their child who was flying on his own.
UNACCOMPANIED MINOR TRAVEL
After spending Christmas with his dad in Hawaii, 9-year-old Nathan Williams was planning to fly back to the mainland the day after Christmas onMaria Adams, Nathan’s mom, says the parent in Hawaii took Nathan to the airport to check-in. That’s when they said they learned Nathan wouldn’t be able to fly as an unaccompanied minor.
Adams said Nathan was scheduled to fly from Hawaii to California. There, a family friend would pick him up and take Nathan to San Diego where the adult would fly with Nathan to Dallas the next day. Adams said it wasn’t clear how or when Nathan would be able to fly out of Honolulu and if he’d be able to catch his next flight.The family later received notification the flight from Honolulu was canceled.
Southwest Airlines told NBC 5 Responds, in part, “Due to the scale of disruption and to ensure unaccompanied minors were not stuck at airports, we suspended unaccompanied minor and young traveler programs until our operations stabilized.” The airline also said it was planning to return to normal operations on Friday and said it’s offeringA spokesperson also wrote, in part, “We’re deeply sorry to hear about their plight and disruption.”, unaccompanied children ages 5 through 11 years old may be allowed to travel alone on non-stop or same plane service.
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