The U.S. is behind many other countries in using technology to improve public services. Changing the way Americans file taxes could be a first step, writes Jennifer Pahlka.
announced that the federal government would be providing four rapid at-home Covid tests for free to every household in the country that wanted them. How would the administration know who wanted them? A website, of course. On Jan. 18, 2022, covidtests.gov went live, a day ahead of schedule.
Many people, eager to resume social contact with some assurance they were not spreading the disease, had been scrambling for tests, which were in short supply in many areas of the country. Tests started showing up in people’s mailboxes within days, and less than a month after the launch of the site, almost two-thirds of all households in the U.S. had requested them.
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