Timothy Regan was told by a nurse hotline that he should go get tested for COVID-19 at an urgent care. The doctors didn't test him, but told him to act as if he was infected and quarantine himself. Then, weeks later, the $3,278 bill came.
With physician offices not seeing patients with COVID-19 symptoms in April, Timothy Regan said he had little choice when Denver Health directed him first to its urgent care facility and then to its emergency room."I felt bad, but I had been dealing with it for a while," he says.
Regan was seen quickly and given a chest X-ray and electrocardiogram, known as an EKG, to check his lungs and heart. Both were normal. Regan, who is an estimator for a construction firm, worked from home throughout his sickness — including while quarantined. Regan said he was worried about taking a day off and losing his job.
The Regans knew they had a high deductible, and they try to avoid unnecessarily using the ER. But with physician offices not seeing patients with COVID-19 symptoms in April, Timothy said he had little choice when Denver Health directed him first to its urgent care and then to its ER."I felt bad, but I had been dealing with it for a while," he said.
In an effort to remove barriers to people getting tested and evaluated for COVID-19, UnitedHealthcare is one of many insurers that announced it will Timothy and Elissa Regan say they try to avoid needlessly visiting the ER because of their high-deductible insurance plan. Denver Health billed $3,278 for Timothy's ER visit.Timothy and Elissa Regan say they try to avoid needlessly visiting the ER because of their high-deductible insurance plan. Denver Health billed $3,278 for Timothy's ER visit."That is wonderful news," Elissa said upon hearing from a KHN reporter that UHC would waive their costs."We are very thankful.
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