Dunkin' is facing accusations of stinginess and misleading math from customers who are dead serious about their affordable caffeine fix.
that the frustrations are varied, first and foremost being tweaks to beverage rewards. Before, he says, you would spend $40 and “automatically receive a coupon that could be redeemed for a drink of any size available on the menu, minus luxury additions like whip cream or cold foam.” With Dunkin’ Rewards, he says, you have to spend $70 for a free espresso or cold brew, and a whopping $90 to earn a signature latte.
Dunkin’ devotees are angry not only at the overhaul but what they see as the franchise trying to pull a fast one with misleading figures. “They truly must think all DD customers are math challenged,” redditor u/ychuck46on a thread about the devaluation of the company’s “Mobile Mondays” promotion.
Although Dunkin’ has been directly berated on their social channels of late, the company did not immediately offer a comment on the backlash when contacted byDunkin: Hey you now get twice as many points per dollar spent! That's better, right?! Customers: We aren't stupid. The math for the new rewards program says it costs $90 to get a free latte instead of $40. Be honest with customers.
Malaysia Latest News, Malaysia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Dunkin’ drinkers in uproar after coffee giant alters rewards programDunkin’ Donuts fans are in uproar Monday after the coffee giant altered its rewards program to devalue points and remove free birthday drinks.
Read more »
Dunkin' Donuts Devalues Rewards Points, Enraging Customers: 'I No Longer Run on Dunkin'Dunkin' Donuts Devalues Rewards Points, Enraging Customers: 'I No Longer Run on Dunkin''
Read more »
Chick-fil-A has the slowest drive-thru, study says. Another chicken chain comes in No. 1When popularity is a problem: Not only is Chick-fil-A closed on Sundays, it also has the slowest drive-thru of fast food chains, per a new study.
Read more »
Detailing recent history of bad blood between Astros and MarinersA look at some of the run-ins the Astros and Mariners have had, included a...
Read more »
See Reunited 'Veep' and 'The West Wing' Casts Come Together for Livestream BenefitThe casts of 'Veep' and 'The West Wing' reunited virtually for a livestream crossover event Sunday to raise funds for the Democratic Party of Wisconsin.
Read more »