The Roman Catholic Archdiocese of Singapore has reminded those keen on attending Pope Francis’ mass in Singapore that WhatsApp or other instant messaging apps will not be used in general ticketing or balloting processes.
If you want to express your sympathy to someone who is mourning, you shouldn't hesitate. — SEBASTIAN WILLNOW/dpa
If you buy a pre-inscribed sympathy card in a stationery shop, you should personalise it by adding a few lines of your own."The less well you knew the deceased – and know the bereaved – the briefer, more cautious, neutral and empathetic your words should be," says Schafer-Elmayer. Having said that,"an email, WhatsApp or text message is better than nothing," says Schafer-Elmayer, adding that"condolences are appropriate in business relationships as well."If a distant relative, acquaintance, neighbour or co-worker is involved, your closeness to the deceased/bereaved should be your guide. A phone call, in addition to condolences in writing, may be apt, says Schafer-Elmayer.
It's inappropriate, however, if – contrary to the family's wishes – you bring or send a large flower arrangement or the like to the funeral."Or if you – especially as an individual in an expression of particular solicitousness – bring an exceptionally large wreath that dwarfs that of the family," Lenzen says.
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