Work Is Going to Get a Lot Harder for Domino’s Drivers, Who Now Have to Deliver to GPS Pin Drops
To ensure that delivery drivers can connect with the person making the order at the specified location, there’s a few limitations and specific steps required. Orders need to be paid for ahead of time,
and customers need to agree to receiving text updates on the driver’s progress. Domino’s also specifies that pins can be dropped “almost anywhere” within the closest restaurant’s delivery zone, giving the store the freedom to cancel orders that may be placed from inaccessible or dangerous locations, like the middle of a lake, or inside a construction zone.
Customers are also asked to provide a description of their appearance or what they’ll be wearing at the time of delivery to help drivers identify them, and they can optionally activate a feature on the app’s tracker page which will display a large Domino’s logo on their smartphone’s screen they can hold up for the driver to see.
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