As competition with third-party delivery services heats up, Domino's CEO Ritch Allison is fighting back against the idea that the pizza chain should outsource its delivery.
div > div.group > p:first-child"> "We've got a loyalty program with 20 million plus active members," Allison told analysts on the quarterly conference call Wednesday."So it's just not clear to me why I would want to give up our franchisees' margin or give up the data in our business to some third party who will ultimately use it against us."
Allison has long held that the pizza chain will continue to deliver its own pizza in the U.S. without the help of Uber Eats or DoorDash because it wants to control the quality of its food, but he has typically shied away from speaking so strongly about the competition. Domino's has partnered with third-party services in some international markets, which has led to mixed results.
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