Concerns about quality or service are the second reason why Model 3 owners sell their cars and buy from another brand.
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The survey shows that there’s a clear relationship between Tesla owners’ opinion of its CEO and whether they’d stick with the brand in the future or not, with 96 percent of owners with positive views of Musk saying they’d buy a Tesla again, while 91 percent of owners who said they wouldn’t buy another Tesla vehicle had unfavorable opinions about the CEO., after answering a dozen questions about the chief operating officer, Tesla owners were given a chance to submit comments about him.
“I'd prefer he not be so tied to the image of Tesla,” said one owner who disapproves of Musk. “I don't want my car to be an Elon Musk conversation starter.”“He is a brilliant and very well-intentioned person. Maybe not the most astute or clever in politics or the best diplomatic speaker. His words sometimes do get misrepresented or possibly he does not think about how they can be twisted around. But his intentions are all good.
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