Department of Health launches WhatsApp chatbot for teens, but it still needs some improvements | News24

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Department of Health launches WhatsApp chatbot for teens, but it still needs some improvements | News24
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The Department of Health recently launched a WhatsApp chatbot that helps advise and support youth on sex, relationships, identity, mental health, and well-being. | phumi_ram

The chatbot, called Young Africa Live, operates on social media platforms, including WhatsApp and Facebook, which are popular among youngsters.

"Most young people are not comfortable [discussing] sex-related topics with adults, especially the ones they know well, so this will create an enabling environment for young people to openly discuss any sex or relationship topics, including the ones they wouldn't necessarily feel open to discuss with the next person due to fear of judgement. This will enable them" Mohale told News24.

To bring the initiative to life, the Department of Health partnered with organisations, including The Global Fund, Elton John Aids Foundation, Meta, and Reach. The platform, available 24/7, works across WhatsApp and Facebook to give tailored advice, information, and support to youngsters. The response prompted us to select topics to read related to sex. The topics included: Enjoying condoms, Having sex when HIV+, Anal sex, Not enjoying sex, and Sex choices, among other options.

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