Deliver on your promises to public or face fines, Annuar Musa tells telcos
KOTA BHARU, Oct 31 — Telecommunication companies will be fined if they fail to provide the services as promised to consumers, said Communications and Multimedia Minister Tan Sri Annuar Musa.
“In fact, MCMC now often goes down to the ground to look into the people’s problems and grievances, either through information or complaints received directly or indirectly, including those which go viral on social media,” he said. “In order to obtain quick information on which areas are affected, we have created the Jendela Map portal where the MCMC can conduct daily monitoring so as to carry out follow-up action, including repair works.
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