Last month, the average school bus delay in New York City was 41 minutes. There were more than 22,000 delays this fall — up from 14,000 delays in the same time period last year, according to an analysis from City Council.
Make your contribution now and help Gothamist thrive in 2022.It was another chaotic and frustrating fall for many New York City families who rely on school buses for their children, as they contend with a spike in the number and length of delays, according to a City Council analysis of education department data.
Education department officials acknowledged delays appear to be longer this fall because traffic is worse than it was a year ago when the COVID-19 pandemic had a firmer grip on the city. They said the city also has a 300-plus shortage of bus drivers, which school districts across the country have also experienced.
Approximately 150,000 students – including young children, students with disabilities, homeless students and children in foster care – are entitled to bus service. The city spends nearly $2 billion on school transportation but problems have plagued the system for years. Parents, especially parents of children with disabilities, have long complained of hours-long commutes, delays and missed pickups.
A pilot program kicked off this fall through a partnership with a company called Via to install GPS tracking devices in District 26 in Queens. The goal is to ensure parents have real-time information on where their children’s buses are, and to also collect data to vastly improve bus routes. The expectation is to eventually extend the program citywide.
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