US farmers will have the right to repair tractors and other agricultural equipment from John Deere without having to use the manufacturer’s own parts and facilities, under an agreement the company signed Sunday with farm industry representatives
. The agreement marks a major victory for farmer and consumer advocacy groups, who have complained for years about the repair limitations Deere has imposed on its products and technology, from software locks to requirements to use official dealers for repairs. The restrictions have inspired multiple lawsuits against the company and created a high-profile public relations headache in which farmers have accused Deere of interfering with their ability to plant and harvest crops on a timely basis.
We look forward to working alongside the American Farm Bureau and our customers in the months and years ahead to ensure farmers continue to have the tools and resources to diagnose, maintain and repair their equipment.” The MOU aims to resolve longstanding claims that the requirement to use authorized dealerships can interfere with agricultural production, harming farmers and disrupting the food supply chain.
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