A baker receives honest feedback from a customer about the taste of their chocolate cake, leading to a discussion about the quality of ingredients used.
Some businessmen believe that customers are King and the “mantra” reflects how important the consumers are to their respective businesses. However, is a customer still the King when the requests are proven to be too much or in this case, almost impossible?
“The chocolate cost me RM60++ for 1 KG. It has 63% of cocoa, so if you think it’s cheap ingredients, I don’t know how to explain to you.”
Customer Feedback Chocolate Cake Taste Ingredients Baker
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