The 990-page report makes 57 recommendations. Here are its key findings.
Victims were made to feel like "second-class citizens, criminals, and dole cheats", it said.This article contains references to suicide/self-harm.
The report has accused a series of Coalition ministers of abusing their powers, failing to inform cabinet over how robodebt was operating, and continuing the scheme well after its "probable illegality and cruelty" was obvious. The report found that, in some circumstances, the despair robodebt caused led to victims taking their own lives.
"It should then have been abandoned or revised drastically [in 2017], and an enormous amount of hardship and misery would have been averted," it said. The robodebt report refers parts of the private chapter to four Commonwealth agencies, including the newly formed National Anti-Corruption Commission.The report found former social services minister Alan Tudge used the media "to distract from and discourage" complaints about the scheme.
Former prime minister Scott Morrison, who was social services minister between 2014 and 2015, is also criticised in the report.
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