A RECENT report in the media highlighted the case of conmen posing as good Samaritans and ripping off over RM100,000 from some senior citizens who fum...
report in the media highlighted the case of conmen posing as good Samaritans and ripping off over RM100,000 from some senior citizens who fumbled at ATM machines when withdrawing money.
I agree with the Federation of Malaysian Consumers Association that banks should consider allowing senior citizens to make over-the-counter deposits, withdrawals and other transactions.Furthermore, maintaining traditional banking services can also help bridge the digital divide and ensure that all segments of the population have access to essential banking services.
Many elderly individuals may not have grown up with technology or had the same exposure to digital devices as younger generations. Firstly, digitalisation is rapidly changing the way other essential services are delivered, including healthcare and communication.
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