Contactless payment outage causes major blow to small businesses

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Contactless payment outage causes major blow to small businesses
Malaysia Latest News,Malaysia Headlines
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A widespread outage of online payment platform Square has left small businesses in the lurch with many cafes and local retailers across the country unable to process sales.

"We understand how important it is for your business that our services be up and running, and we are actively working toward a fix.""We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix," an update on the company's website said.

With no clear indication of when the technical blunder will be resolved, businesses have taken to social media to urge customers to bring cash for night-trading. "So tonight your options for payment are as follows: Cash, Bank Transfer, PayID or… if you must online order through Menulog/Uber or Doordash for “Pickup” or “delivery” options."General Manager of Junee Licorice and Chocolate Factory Rhiannon Druce said 80 per cent of her customers pay by card but she forced to ask customers to come back and pay with cash.

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