Rumaizi: 'The people's satisfaction level is still low compared to other cities. We are also scratching our heads.'
The Ipoh mayor said a consultant from Universiti Tunku Abdul Rahman has been hired to find out how things can be improved.
"We have continued to get a five-star rating in the Local Authorities Star Rating System but our happiness index is low," he said.Rumaizi was commenting on the recent Top 10 Happiest Cities in Malaysia for 2022 that was held in Putrajaya last month in conjunction with the World Happiness Day which falls on March 20 every year.
"Ipoh has scored 88%, which saw a 7% improvement from 2021 and could still be considered as a happy city," he said, adding that Manjung scored about 99% and was still in the seventh or eighth spot.Rumaizi said he believes that among the factors for the people's unhappiness included issues related to the road condition, domestic waste collection and cost of living.
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