Although fewer people traveled in 2022 compared to 2019, a new report found complaints nearly quadrupled. Here’s a closer look:
And that was before the flood of complaints at the end of December when winter weather wreaked havoc on families’ holiday travel.CALPIRG Education Fund
analyzed data and complaints from the U.S. Department of Transportation. They found the top complaint from Jan. - Nov. 2022 was refunds – more specifically, the lack of them. Refund complaints against travel agents, which mostly consist of third-party booking sites, exploded in 2022. There were 5,433 in the first 11 months of last year compared to just 436 in all of 2019.The number of canceled flights in the U.S. in 2022 surpassed 2019. A total of 190,038 flights were canceled last year, and 1.44 million flights were delayed.Air Travel Tips
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