They want more autogate lanes and toilets that are more accessible for children and the elderly. Read more at straitstimes.com.
JOHOR BAHRU - Commuters who frequently use the Customs, Immigration and Quarantine Complex in Johor Bahru want more autogate lanes and toilets to make their trip across the Causeway smoother and more comfortable.
“The CIQ currently offers travellers the option of using the autogate entry system or counters for manual passport checks. Both areas are usually packed with long lines due to the large number of daily travellers,” said Mr Hang. Mr Hang also hopes to see the border checkpoint go fully automated, much like what has been done at the Singapore checkpoint, which has allowed travellers to pass through the immigration clearance area within 15 minutes., Prime Minister Anwar Ibrahim said the government will set up a single border agency and allocate RM20 million for maintenance and repair as well as acquire assets at all international borders of the country.
Ms Meena, who leaves Johor Bahru at 5am to get work by 8am in Singapore, added: “Now that the CIQ has started testing contra-flow lanes during peak hours, it has further improved the traffic situation at the CIQ, where buses can also pass through quicker.”
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