Celebrity chef Cat Cora versus Alinea: Who’s at fault for the reservation snub?
Following a war of words this weekend between former “Iron Chef” Cat Cora and Nick Kokonas, co-owner of Alinea in Chicago, countless sleuths have been searching for clues to determine who may have been at fault over a reservation mix-up at the high-profile, three-star Michelin restaurant where such mistakes should rarely happen.
We understand that mistakes can be made but at least show your face, come and apologize to your guests. Chef Grant was there per Devon and didn’t even come out. My time, as everyone, is limited and only want to support good establishments – I would never do this in one of my restaurants … I would never do this to a guest much less a fellow Chef.
In response to Van Sant’s email — the subject line allegedly read: “Iron Chef Cat Cora Visits this Friday” — Alinea offered the visiting chef a 5 p.m. reservation for Friday, March 1, in the Gallery. But Cora no-showed that night, at which point Alinea offered to rebook the chef for a 9 p.m. slot on Saturday in the Salon, which serves a slightly more abbreviated meal than the one in the Gallery.
My reading of what happened is Cora’s team asked for Saturday, got a reply saying “we can do 5pm” but then got invoiced for Friday and didn’t notice when booking. I think both sides screwed up and it’s sad neither is admitting it. “Tock was literally built to take the ambiguity out of situations like this one,” emailed Kokonas, who’s also a co-founder of Tock. “Even if we take her at her word, she was nearly 20 minutes late to her supposed reservation at 5 p.m. We clearly state in every confirmation that it’s more like the start of a show in the Gallery space and that you may not be seated if late.”
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