Carvana issues apology, compensation to Maine woman over broken car
while Smith was running errands. Carvana asked her to leave it there and explained that it would send someone to pick it up. She followed instructions, but no one came for the Tiguan and the gas station's owner eventually had itaway. It ended up in an impound lot and Smith was later told that getting it out would cost $1,700.
Smith argued that Carvana should pay the fees because it didn't pick up the Tiguan; Carvana replied it would pay up to $500 and that Smith needed to pay the rest, and it reportedly warned that her credit could be"severely damaged" if she didn't because the Tiguan might be repossessed.
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