The 96-year-old was one of thousands on waiting lists for carers and says she felt 'imprisoned'.
With no family, Lily has lived on her own in the Vale of Glamorgan for decades.
"I've just been in bed constantly apart from being hoisted sometimes into a chair - I haven't had my feet on the ground at all," she said."I used to say 'when can I go home?' and the social worker would say 'we're very short of staff at the moment'." At least 1,399 people died while waiting for their local authority to arrange a package of care in 2022/23.Keri Lewellyn runs a care company in Barry, south Wales, and said staff have "left in their droves" since the pandemic, meaning she only has enough carers for half the number of clients she used to.
The BBC asked councils how many contracts were handed back to them from private companies, and found it was equivalent to over 70,000 hours.David Fothergill, chairman of the LGA which represents councils in England, said: "These figures show in the most concerning terms the human impact of the level of pressures facing our adult social care system."
The Welsh government, which is responsible for health and social care in Wales, said it was investing £70m this year to improve the pay of carers to £10.90 per hour.
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