Boulder Police and Fire dispatchers now have the ability to accept live-streaming video from callers -- and dispatch will have the ability to connect to the phone and switch between its front and back cameras
According to a news release, Prepared 911 allows dispatchers to text a link to the caller’s phone. The caller can then press approve to give the dispatcher permission to see and hear live streamed video from their phone.
“Callers giving dispatchers the ability to actually see what they’re seeing in real time will help us better describe suspects, locations and what’s going on as police, fire and EMS are actively responding to the scene,” Police Communications Manager Brad Riggin stated in the release. “This new service is in addition to the ability to text to 911 in an emergency. Both of these services will enhance first responders’ capabilities to respond quickly and appropriately to situations ranging from an active shooter to a wildfire to domestic violence,” the release read.
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